![]() ![]() Go to your NVR or DVR physically by being in front of it, and using the USB mouse attached to it log into the recorder using the admin account. Please check with your monitor manufacturer whether it supports the 1280x1024 resolution. If your monitor does not support this resolution, then you will see a blank screen or no video screen after you reset the NVR. Most importantly, the recorder will reset back to a display resolution of 1280x1024. Be sure to provide your Order Number, and the Full Name the order was placed under without this information we cannot provide a reset password. If you have forgotten your password, then please request a reset password by submitting a quick email using our online contact form. If you have configured custom usernames and passwords on your reorder, they will still remain intact. Please keep in mind the only settings that are not reset by this method are the user accounts. If you have a misconfigured NVR or DVR recorder and want to correct it, but don't know what setting is the culprit, you can use the "DEFAULT" feature to reset the digital video recorder back to factory settings.īelow is a step by step guide on how to reset or default your video recorder back to factory settings. Zeroing down the exact cause can be very time-consuming. For more information on how to setup your DVR please click here.Sometimes a single configuration can mess with your entire surveillance system's functionality. When complete the DVR will be reset to its factory default settings and you will be able to setup your DVR. Continue holding the reset switch and allow the device to initialize for 20 - 30 seconds and then release the switch. Once power is removed from the unit, press and hold the factory reset switch for 4 - 5 seconds, continue holding the reset switch and plug the DVR's power supply back into the unit, you will hear a beep. To factory reset the device, unplug the DVR from power. ![]() This is the factory reset switch for your device: On the motherboard you will notice a small black button. Once the screws have been removed, lift the lid to expose the DVR's motherboard. Use a Phillips head screwdriver to remove the four screws on the back and sides of the device. To begin the process you will need to remove the DVR cover. To verify if your DVR has this specific end notation, inspect the serial number tag on the bottom of the device before proceeding with this factory reset procedure. Most newer Amcrest model DVRs with end notations "S5" or "H5" will have a different factory reset process than its previous counterparts. How To Perform a Factory Reset on S5/H5 Model DVRs ![]()
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